Couldn’t recommend this company more. Excellent customer service from Alex who was always on hand to answer my questions, from searching for an appropriate bike for my 6 year old son, giving me plenty of honest options, dealing with my subscription, and handling my return delivery/exchange with kindness and professionalism. Alex even met me on a street in Geneva when I had trouble parking the car nearby the drop off point! Would encourage anyone who is unsure of what bike to get their child and/or doesn’t want to commit to buying one for an expensive price to use this company!